Privacy Policy

Overview

This website is operated by HR Natural. Throughout the site, the terms “we,” “us,” and “our” refer to HR Natural. By visiting our site and/or making a purchase, you engage in our “Service” and agree to this Privacy Policy, including any additional terms and notices referenced herein or available by hyperlink. If you do not agree with these terms, please do not use our site or services.

SECTION 1 – INFORMATION WE COLLECT

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Order & Payment Data: Order history, transaction details (payment processing by third parties, we do not store full card data).

  • Technical Data: IP address, browser type, device and operating system, pages visited, session duration.

  • Cookies & Tracking Technologies: Used to enhance user experience, track site traffic, remember preferences, and support marketing efforts.

SECTION 2 – HOW WE USE YOUR INFORMATION

We utilize your personal data to:

  1. Process orders and facilitate shipping

  2. Communicate order confirmations and updates

  3. Provide customer support and respond to inquiries

  4. Send promotional offers and newsletters (only with your consent)

  5. Analyze and improve our products, website, and services

SECTION 3 – SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal data. We may share information with:

  • Service Providers: Such as payment processors, delivery partners, and marketing platforms

  • Legal Entities: When required by law or to protect our legal rights

  • Affiliated Businesses: Only if directly relevant to processing your order or providing the service

SECTION 4 – COOKIES & THIRD‑PARTY TOOLS

  • We use cookies to remember your shopping cart, user preferences, login sessions, and for analytics tracking.

  • You may manage or disable cookies via your browser settings, but this may affect site functionality.

  • The site may offer optional third-party tools (“as is”), which are not controlled by us. Use them at your own discretion and risk.

SECTION 5 – DATA SECURITY

We use industry-standard security measures to protect your data, including HTTPS encryption. However, we cannot guarantee complete security, and data transmission over the internet is at your own risk.

SECTION 6 – YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Manage cookie preferences (via browser)
    To exercise your rights or for any inquiries, please contact us at hello@hrnatural.pk

SECTION 7 – ACCURACY & UPDATES

While we strive to maintain accurate and current information, we are not liable for errors or omissions. We may update or modify this Privacy Policy at any time, and changes will be posted on this page with a new “Effective Date.” It is your responsibility to review periodically.

SECTION 8 – CHILDREN’S PRIVACY

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from minors under 13.

SECTION 9 – THIRD‑PARTY LINKS

Certain third-party providers used by us (e.g., payment gateways) have their own privacy policies. We recommend you review their policies to understand how they handle your personal data.

Links on our site may direct you to external websites. We are not responsible for their privacy practices or content.

SECTION 10 – GOVERNING LAW

This Privacy Policy and any related matters are governed by the laws of Pakistan.

SECTION 11 – USE OF WEBSITE

You must be at least the age of majority in your region to access or purchase from this website. By using this site, you agree not to misuse it, violate any laws, or attempt unauthorized access to our systems or data.

SECTION 12 – PRODUCTS, PRICING & AVAILABILITY

All prices listed are in PKR and subject to change without notice. We reserve the right to limit quantities, cancel orders, and refuse service at our sole discretion.

Product descriptions and images are as accurate as possible. However, due to natural variations in raw materials, minor differences may occur. Product availability is not guaranteed and may change at any time.

SECTION 13 – ORDER PROCESSING & PAYMENT

We accept various payment methods through trusted third-party gateways. You agree to provide current, complete, and accurate information during checkout. We are not responsible for failed deliveries due to incorrect information.

SECTION 14 – RETURNS & REFUNDS

Returns are accepted only if a product is damaged or incorrect. Claims must be reported within 48 hours of delivery. We do not accept used or opened items. Please read our detailed Return Policy page for more information.

SECTION 15 – INTELLECTUAL PROPERTY

All content, logos, product names, designs, and visuals on this site are the property of HR Natural. Unauthorized reproduction or misuse is strictly prohibited.

SECTION 16 – LIMITATION OF LIABILITY

We make no warranties regarding product outcomes, site availability, or uninterrupted access. We shall not be liable for any direct, indirect, or incidental damages arising from use of our website or products.

SECTION 17 – CONTACT INFORMATION

For questions, concerns, or privacy requests, reach out to us at hello@hrnatural.pk

Effective Date: 13-06-2025
Last Updated: 13-06-2025