Shipping & Handling

How long will my order take to arrive?

The estimated delivery time is 3 to 6 working days.

We at HR Natural aim to process and dispatch your order within 24 hours once the order is confirmed. 

You are requested to be available on the provided contact number so our team can reach you.

Timely delivery is subject to weather conditions, political disturbances, and other unforeseen situations.

What are the delivery charges?

Shipping is Free on Orders over PKR 3000.

On Orders below Rs 180, we charge a nominal delivery amount.

How do I track my order?

  • Check your email for a tracking link once your order has been dispatched.

  • If you haven’t received one, contact us at hello@hrnatural.pk with your order number.

  • You can also log in to your account on www.hrnatural.pk and view your order status under “My Orders.”

How many times will the courier attempt to delivery my order in case I am unavailable to receive it?

Our delivery teams make three attempts to deliver a parcel. However, in case you are unable to receive it the same day, our rider will make a new attempt the next day and not in the same day.

What could be the reasons of delayed delivery of my order?

Timely delivery is subject to availability of stock, courier load, weather conditions, political disturbances, and other unforeseen situations. However, we try our best to provide all necessary support in case an order is delayed by any unforeseen circumstances.